Privacy Policy

Effective Date: December 4, 2024

Introduction

At Chillfrostt, we prioritize the privacy and protection of our customers’ personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase from our store. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information that you provide to us when you make a purchase, sign up for an account, subscribe to our newsletter, or interact with our website. This information may include:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details (credit card or PayPal information)
  • Purchase history
  • Any other information you provide to us through forms or communications

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and complete your orders
  • To improve customer service and ensure a personalized experience
  • To send you order updates, shipping confirmations, and promotional materials (if you’ve opted into receiving them)
  • To respond to your inquiries and provide support
  • To comply with legal obligations and protect our rights and interests

We may also use your email to send occasional marketing updates, special offers, and promotions. If you no longer wish to receive these, you can opt-out at any time by clicking the “unsubscribe” link in the email.

3. How We Protect Your Information

We use a variety of security measures to maintain the safety of your personal information. These include the use of secure socket layer (SSL) encryption technology to protect sensitive information such as payment details.

However, while we strive to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business, conducting our activities, or servicing you. These third-party partners are required to maintain the confidentiality of your information and use it only for the purpose of fulfilling the services they provide to us.

We may also share your information if required by law, such as in response to a subpoena, court order, or other legal process, or to protect the rights, property, and safety of Chillfrostt, our customers, and others.

5. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience. Cookies are small text files that are stored on your device and help us remember your preferences and actions. By using our website, you consent to the use of cookies.

Cookies help us:

  • Track user activity to analyze site performance and traffic patterns
  • Remember items in your cart or preferences for future visits
  • Improve the functionality and user experience on our website

You can disable cookies in your browser settings; however, doing so may affect the functionality of our website.

6. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any website you visit via a link from our site.

7. Children’s Privacy

Chillfrostt does not knowingly collect or solicit personal information from anyone under the age of 13. If we discover that we have inadvertently collected such information, we will promptly delete it. If you believe we have collected information from a child, please contact us immediately.

8. Your Rights and Choices

You have the right to access, correct, or delete the personal information we hold about you. If you would like to update your information or make a request regarding your personal data, please contact us at the details provided below.

Additionally, you can opt out of marketing emails at any time by clicking the “unsubscribe” link in the email or contacting us directly.

9. Changes to Our Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Please review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns regarding our Privacy Policy, please reach out to us:

Chillfrostt
Street: 43 Lincoln Pl, Newton, New Jersey (NJ), 07860
Phone number: (570) 409-6421
Email: [email protected]
Website: chillfrostt.net